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Rent Games & Reserve Rentals

***Important*** You must have a verified credit card on file to rent games. The credit card on file will be verified for each rental order before the rental is shipped and recurring charges are setup by being authorized but not charged for a nominal amount (up to $1), unless the same credit card on file was also used to pay for the initial minimum rental period at checkout. Enter your credit card details while creating an account or anytime afterward on the Account Details page.

1.a If a game is available for rent add it to your cart, then skip to step 4 after reading the following for more details.

Rentals are prepaid in advance for the initial minimum rental period, usually 1 week (7 days) for games, when you pay for your order at checkout. Rentals must be paid for using a credit card and require a weekly recurring charge to be setup on your credit card on file at the per day rate you select in the product options. QwikSwap will verify your credit card on file before shipping the rental and setting up recurring charges by authorizing but not charging it for a nominal amount (up to $1), unless the same credit card on file was also used to pay for the initial minimum rental period at checkout. Rentals come with free shipping and QwikSwap usually ships rentals the same day or within 1 USPS shipping day of your rental order. You will receive an email notifying you that your game has shipped. After the game is shipped it will be traced through the USPS mail system. This data will be used to determine when your rental period begins and ends so it is important that you ship your game back to QwikSwap in the reusable mailer it arrived in, otherwise contact QwikSwap if the reusable mailer is lost or damaged. The cost of the initial minimum rental period is charged before the rental is shipped. After the initial minimum rental period ends the subsequent rental period extensions (7-day rental periods) will be charged weekly (every 7 days) after each subsequent rental period extension ends, at the same per day rate as the initial minimum rental period. If QwikSwap receives a rental back before the end of a rental period extension, the charges will be prorated meaning you would only be charged for a partial rental period extension.

You must have a verified credit card on file to rent games, even if your order total is $0 or less. This can happen when an order contains a swap-out with Quick Processing, when you use a free offer, coupon, gift certificate, or discount, or when you have store credit through some other means. Enter your credit card details while creating an account or anytime afterward on the Account Details page. QwikSwap will verify the credit card before shipping the rental and setting up recurring charges by authorizing but not charging it for a nominal amount (up to $1), unless the same credit card on file was also used to pay for the initial minimum rental period at checkout.

1.b If a game is unavailable for rent, get added to the game's rental reservations list.

***Make Rental Reservations For As Many Games As You Want***

Getting on the rental reservations list for a game is completely free. Find your game through the links in the main menu across the top, select the rental reservation option, then add it to the cart. To be added to the rental reservations list for a game, go ahead and checkout as you normally would. There is no cost to be added to the rental reservations list, so you will not be charged anything unless your order includes other items.

2. Wait for a reservation ready notification text and email, then complete the rental process by following the instructions given.

To get added to the rental reservations list you are required to add the notification text number and mobile carrier on the Account Details page. Once you order a rental reservation, you will automatically be added to the rental reservations list for that game. When you reach the head of the rental reservations list a reservation ready notification will be texted to your notification text number and emailed to your account email, notifying you that your rental is ready. You will be given a deadline, usually until the end of the day on the day the reservation ready notification text and email are sent, to complete the rental process by following the instructions given in the text and email. If you do not complete the rental process within the allotted time, you will be removed from the rental reservations list. If there are problems with completing the rental process, contact QwikSwap as soon as possible.

3. Pay for the initial minimum rental period then weekly recurring charges.

Rentals are prepaid in advance for the initial minimum rental period, usually 1 week (7 days) for games, when you complete the rental process. Rentals must be paid for using a credit card and require a weekly recurring charge to be setup on your credit card on file at the per day rate you select in the product options. Complete the rental process by following the instructions given in the reservation ready notification text and email. QwikSwap will then verify your credit card on file before shipping the rental and setting up recurring charges by authorizing but not charging it for a nominal amount (up to $1), unless the same credit card on file was also used to pay for the initial minimum rental period at checkout. Rentals come with free shipping and QwikSwap usually ships rentals the same day or within 1 USPS shipping day of you completing the rental process. You will receive an email notifying you that your game has shipped. After the game is shipped it will be traced through the USPS mail system. This data will be used to determine when your rental period begins and ends so it is important that you ship your game back to QwikSwap in the reusable mailer it arrived in, otherwise contact QwikSwap if the reusable mailer is lost damaged. The cost of the initial minimum rental period is charged before the rental is shipped. After the initial minimum rental period ends the subsequent rental period extensions (7-day rental periods) will be charged weekly (every 7 days) after each subsequent rental period extension ends, at the same per day rate as the initial minimum rental period. If QwikSwap receives a rental back before the end of a rental period extension, the charges will be prorated meaning you would only be charged for a partial rental period extension.

You must have a verified credit card on file to rent games, even if your order total is $0 or less. This can happen when an order contains a swap-out with Quick Processing, when you use a free offer, coupon, gift certificate, or discount, or when you have store credit through some other means. Enter your credit card details while creating an account or anytime afterward on the Account Details page. QwikSwap will verify the credit card before shipping the rental and setting up recurring charges by authorizing but not charging it for a nominal amount (up to $1), unless the same credit card on file was also used to pay for the initial minimum rental period at checkout.

4. Receive/Return and inspect the rental.

Inspect the reusable mailer, disc sleeve, and disc for any damage immediately upon receiving the rental. If anything is missing or damaged immediately contact QwikSwap. If there is damage to the disc you must ship it back by the following day, because you can only be refunded for a maximum of 2 days including the day you report the damage and the following day. You may return rentals before the end of the initial minimum rental period for the purpose of convenience, but the cost of the initial minimum rental period will not be prorated and no refund will be given for the remaining days of the initial rental period.

Rentals come with free shipping. Game rentals will be shipped to you in a QwikSwap reusable mailer with a protective sleeve for the disc and return postage already provided. Keep the disc in its protective sleeve while not in use. Return the rental in the same mailer and sleeve you received it in, and make sure the delivery address showing is QwikSwap's before you ship it back.

Retain the reusable mailer and the disc's protective sleeve. If the disc sleeve is lost or damaged, use one or two sheets of paper and fold it as necessary around the disc to create a replacement sleeve. If the reusable mailer is lost or damaged, you must include USPS Tracking on your return shipment or be charged replacement costs if the shipment is lost in transit. Place the disc in its sleeve, put it in a bubbled or padded envelope, then contact QwikSwap for further instructions and the proper shipping address. 

5. Report damaged, malfunctioning, or lost rentals.

Some examples of damage that typically occurs with discs are excessive minor scratches, deep scratches, scuffs, cracks, becoming stained, dirty, greasy, or sticky, and etc. A few tips to prevent this type of damage include only hold the disc by its outer edges, do not touch the mirror surface of the disc, keep the disc in its protective sleeve while not in use, and avoid handling discs with dirty, greasy, sticky, etc. hands. Also, do not attempt to switch rented games with your own.

The condition of discs must meet QwikSwap's Condition Rating Standard upon return, otherwise your credit card will be charged for repairs or replacement, at QwikSwap's discretion. Damage can significantly reduce a disc's resale value even if it remains functional. Therefore resale value will be a factor when determining whether to repair or replace, as well as the level of damage, the previous condition, and etc. being factors. The amount charged to the customer for a replacement disc will be similar to the retail price for a used copy of the same disc as of that time. The amount you are charged for repairs depends on factors such as length of time required to complete repairs (length of time unavailable for rent due to repairs), cost of repairs, and etc. If a disc is lost contact QwikSwap. You will be charged for the replacement of lost discs.

If you report a disc that is not functioning properly to QwikSwap, you must give adequate details of the malfunction. For example, did the game freeze or restart? If the game froze, when did it freeze? Did it freeze at the title screen or when you reached the main boss on level 3? Did the malfunction happen while you were paused? Be very detailed and if possible document the malfunction in pictures or video. You will be given 2 days including the day you report a malfunctioning disc to QwikSwap and the following day, to ship back the disc. Rental charges will continue as normal until the disc is shipped back, so although you can take longer than 2 days to ship it back you will only be refunded rental charges for a maximum of 2 days. Once shipped back, QwikSwap will examine the disc for any functional issues. If it is determined to be a legitimate malfunction you will be refunded rental charges for the day you reported the malfunction to QwikSwap and the following day if necessary, for a maximum of 2 days. If the disc is determined to be functioning properly you will not receive a refund. The functional issues may have been caused by something else such as a malfunctioning console or improper operation or etc.

Example Order: Game Rentals

Sun

Mon

Tue

Wed

Thu

Fri

Sat

 

 

 

1

3

4

5

Sunday Is A USPS Non-Shipping Day

6

 

Rental Order Submitted (Initial Minimum Rental Period Pre-Paid = 7 days)

8

Rental Shipped (Delivery In 1-3 Days)

9

10

11

**Rental Delivered To Customer

Initial Minimum Rental Period Begins

12

13

14

15

16

17

Initial Minimum Rental Period Ends

18

Rental Period Extended (1-Week/7-Day Extension)

19

20

21

22

23

24

1st Rental Period Extension Ends

25

Rental Period Extended (1-Week/7-Day Extension)

1st Rental Period Extension Charged To Customer

26

27

 

28

Rental Shipped Back To QwikSwap

2nd Rental Period Extension Ends

29

2nd Rental Period Extension Charged To Customer

Partial Week Charged = 4 Days (Charged At Per-Day Rate)

30

 

 

 

Note: The customer in this example pre-paid for the initial minimum rental period but did not pay for the 1st rental period extension until it ended.

** Game rentals will usually be delivered within 1-4 days from the order date.

Example Order: Game Rental Reservations

Sun

Mon

Tue

Wed

Thu

Fri

Sat

 

 

 

1

3

4

5

Sunday Is A USPS Non-Shipping Day

6

 

Customer Submits Rental Reservation Order

8

Customer Is Added To Game's Rental reservations List

9

10

11

12

13

14

 

15

16

 

17

18

19

20

21

 

22

23

24

25

26

27

Game Reserved For Rental Becomes Available

*Reservation Ready Notification Text And Email Sent

28

Customer Completes Rental Process (Initial Minimum Rental Period Pre-Paid = 7 days)

29

Reference The Game Rentals Example Order For An Example Of What To Expect After Completing The Rental Process

30

 

 

* A reservation ready notification will be texted to your notification text number and emailed to your account email. A notification text number and mobile carrier are required to get on a reservations list, and can be added on the Account Details page.


 

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